Frequently Asked Questions

The roadside bushings are 15mm (0.6") standard longboard bushings.  The deckside bushings are 19mm (0.75") tall bushings.  You can also use 15mm bushings on the deckside by adding the 4mm spacers we included in the box to compensate for the height difference and ensure proper geometry.  Please refer to the How-to video.

The front truck has a tight space around the bushings. There are some tricks to make assembly easier.  Please check out the How-to video.

There is a spherical bearing in the bushing seat.  New bushings need to be recessed to install correctly.  Please check out the How-to video.

There are three potential causes for rattling and noise. Please investigate the following:

1.  The most common cause is the contact between the spherical bearing and pivot pin in the baseplate. Due to direct metal-to-metal contact, especially on rough surfaces, vibrations can lead to rattling and noise. To address this, apply grease to the ball of the spherical bearing and the surface of the pivot pin where they make contact. Any lithium-based or multi-purpose grease will work. U.S. users can use Phil Wood Waterproof Grease, as it's sticky and will stay on the parts for longer time.
2.  The noise can also come from the roadside cup washer, in this case, try tightening the kingpin nut clockwise by one full turn. This will ensure the bushings are properly preloaded against the cup washer.
3.  If your wheel axle nuts are not fully tightened, the aluminum shims on the wheel axle can collide with each other, causing noise. In this case, make sure to tighten the wheel axle nuts. This will not only eliminate the noise but also ensure safer riding and extend the life of your bearings.

Please check out the Troubleshooting Video.

To better secure your rear truck's angle adjustment, follow these steps:

1.  Opt for a long-handled 4mm Allen key. The extended handle gives you greater leverage to apply sufficient torque when tightening the bolts.
2.  Remove the rear truck from the deck. This provides ample space to maneuver the tool and ensures you can apply the necessary force to tighten the bolts effectively.
3.  Apply grease to the contact points between the heads of adjustment bolts and the baseplate, as well as to the threads. Be mindful not to over-apply grease on the threads, as this can compromise the performance of the nyloc nut.
4.  Reinstall the adjustment bolts and tighten them using the long-handled Allen key. If available, use a torque wrench to tighten the bolts to 8Nm.
5.  For added security, especially if you perform aggressive tricks, consider using carbon grip paste. This sandy textured paste increases friction between the parts , enhancing the locking force without requiring additional torque on the screws.  Brands like 'Finish Line' and 'Muc-off' are reliable options for this purpose.  Apply the carbon grip paste on the contact points between the rocker and the baseplate, set the desired angle and follow Step 4 to properly tighten the angle adjustment bolts.

By following these steps, you should be able to keep your rear truck angle secured and enjoy a more stable ride.  Please check out the Troubleshooting Video.

The primary consideration is tool availability.  #10-32 screws are imperial-sized, and using hex screws would require a 1/8" Allen key, which is uncommon in countries that primarily use metric tools. Phillips-head  (PH2)  screwdrivers are widely available globally, making them more practical and reducing the risk of screw damage.

Based on our users' feedback, Synergy Surfskate Trucks perform well across a wide range of deck sizes, from 28" to 50". The choice of deck primarily depends on your personal preference and riding style. If you already have a surfskate complete, you can simply swap the trucks and keep your current deck.

To help you select the ideal deck, we've developed a deck wheelbase calculator. Feel free to use it to find the perfect match for your riding style.

Due to the long offset wheel axle design of the front truck, you can't perform nollie-based tricks, and the window for nose manuals is very narrow too. Also, this long offset creates a long leverage - if you drop from a height and land directly on the front wheels, the massive impact might damage or even break the pivot pin of the front truck.  The rear truck is very pumpable and can quickly pick up speed. However, its large range of motion (deep lean) puts more stress on the kingpin, and the tall bushing on the deck side acts like a longer lever, increasing the stress further. Intense pumping over long time can stress the kingpin, potentially shortening its life or causing it to break while riding. Synergy Surfskate Trucks are mainly for surfskating and perform well across different styles, but the surfy, carvy, fluid feel does come with some trade-offs.